Talk to someone now about the water in your basement
Say what you see in plain words. Your call goes to an independent local provider who handles wet basements, frozen and burst pipes, water heater failures, and hail and roof leaks across Thornton and Adams County.
- Say which floor is wet: the basement, a garden level, the main floor, or the ceiling below a bathroom.
- Mention whether the water is still coming in or has stopped on its own.
- Say if it came through the foundation wall, up through a floor drain, or from a pipe or appliance inside.
- Mention a subzero night, a split pipe, or a ceiling stain that showed up after hail.
- Say whether the main shutoff is closed and whether the basement still has power.
- Have the property address and a callback number handy, plus a gate or garage code if the crew needs one.
- Call even if the carpet feels dry now and the basement still smells damp.